DAMALIA 

  Hair Studio 

 Salon Policies
Appointment Arrival:

We encourage all of our guests to arrive 15 minutes prior to their reservation time. Late arrivals may not be able to receive all services booked. We reserve the right to reschedule services for clients who arrive more than 15 minutes late.

Cancellations and No Shows:

When you cancel a reservation with less than 24hrs notice, or do not show for a reservation, many people are affected:

  • YOU fail to receive the styling services needed. Your hairstyle is always a work in progress, so we encourage you to not miss the follow up appointments recommended by our service providers. It will keep your hair healthy and looking beautiful. 
  • OTHER GUESTS, who want to schedule services at the time reserved for you, are not able to do so because that time was reserved exclusively for you.
  • THE SERVICE PROVIDER, scheduled to take care of your styling needs, is not able to be productive during your scheduled time. 

Therefore, as a courtesy to other clients and our staff, please notify us 24-48 hours in advance should you need to cancel or reschedule your appointment. As a courtesy to you, we have available reminder/confirmation emails, texts, and phone calls.

Multiple Last Minute (less than 24 hrs notice) Cancellations, Reschedules, and No-Shows Policy:

We have in place a three strikes policy for no shows and last minute cancellations. This policy will affect a guest who:

  • Does not show for her scheduled appointment.
  • Cancels her appointment with less than 24hrs notice.

We understand that life happens, and that emergency situations do arise. If you help us with advance notice, We will do our best to accommodate you in any way we can! There is a 100% charge for no show  and 50% charge for same day cancellation. 


Children, bringing of others and Minors Policy:

All salon guests are required to be at least 12 years of age in order to receive services, with the exception of special occasion styles and bridal parties. Furthermore, please do not bring companions with you unless they are going to be serviced.

We value and respect the time and experience for each of our guests. Therefore, as a courtesy to our guests and staff, we ask you to make all necessary child care arrangements prior to your visit. Your support and understanding of our policy is greatly appreciated.

Specials and Promotions:

Only one discount may be used per service or product purchased per visit. Salon promotions and special pricing cannot be combined or used with other promotional offers.


Referral Program:

When you refer a friend your account is credited with a $10 in-salon credit once she checks out. Referral credits can be used to pay for future services with our team. The referred guest MUST mention the guest’s name for proper credit to be assigned.